Why Won’t My Garage Door Open?

There are a number of possible reasons, but the most common causes are broken springs or cables, or that the garage door opener no longer works. Sometimes the tracks just need cleaning and tightening, but they could also be bent or misaligned.

You could also have the opposite problem; your garage door could be stuck wide-open! A garage door that won’t close is a massive security risk and a massive headache. Sometimes the fix is as simple as removing obstructions blocking the door’s safety sensors. It could also be that the limit switch needs some fine-tuning, or the open or close limit settings of your door opener aren’t properly set.

At the end of the day, whatever the reasons for your faulty garage door, we’ll find the solution to fix it. Here at Preferred Garage Door Solutions, we know garage doors like the back of our hands.

At Preferred Garage Door Solutions. LLC, we offer a wide range of garage door services. Let our friendly, prompt and professional technicians get the job done quickly and efficiently. We are always available to answer any questions or give any new garage door suggestions and recommendations.

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Garage Door & Opener Repairs

Garage Door Installation

Opener Installation

Is It Safe For Me To Repair My Own Garage Door Spring?

Absolutely not!

The dangers of DIY garage door repair are well-documented. The tension in these springs is enough to break limbs, dent cars, and leave holes in walls. Even if you pull it off, you might use the wrong model and end up with a door that still doesn’t work.

And of course, you don’t want to be anywhere near a 500-pound garage door when it crashes to the ground. Don’t add yourself to the thousands of people who get injured by garage door springs yearly.

Do not attempt to repair your own garage door spring under any circumstances. Our quotes are free, so please reach out and let us know how we can help.

Common Issues

Broken Torsion Spring

If a torsion spring breaks on your garage door, the door can become extremely heavy and difficult — or impossible — to lift. In many cases, the opener may strain, make loud noises, or stop working altogether because it’s not designed to carry the full weight of the door. You may also hear a loud bang when the spring snaps, similar to a gunshot. Operating the door with a broken spring can cause further damage to cables, rollers, or the opener, and it can be dangerous due to the sudden weight shift. If this happens, it’s best to stop using the door and have it professionally repaired as soon as possible.

Broken Cable

Broken strands, loose hanging cables, or cables that have popped off the drum. This is a serious safety issue, and you should never operate the door when cables are damaged. Always have a professional repair it to avoid injury or further damage.

Door Off Track

These visuals show what it looks like when a garage door is no longer running in its metal tracks — often the door will be crooked, stuck halfway open, or jammed. It’s a dangerous situation, so avoid trying to force the door open and call a professional to realign and repair it safely.

Worn Rollers

Flattened or worn wheels
Rust or corrosion
Broken or missing bearings
Rough edges or flaking material

If you see any of these signs, replacing the rollers can make your door run more quietly and smoothly.

Opener Gear Wheel

When your garage door opener gear wheel grinds down, the opener motor may run but the door won’t move — or it may lift only a few inches before stopping. You might hear a grinding or buzzing noise coming from the motor unit as the worn gear slips instead of turning the drive system properly. This happens because the plastic drive gear inside the opener wears out over time from normal use or from strain caused by a heavy or unbalanced door. If not repaired, it can leave your door stuck and put additional stress on the opener motor.

Door Opener Replacement

A garage door opener may need to be replaced when it becomes unreliable, noisy, or stops operating safely. Over time, internal components like gears, circuit boards, and motors wear out, leading to inconsistent performance or complete failure. Older openers may also lack modern safety features, battery backup, or smart technology, making them less secure and less convenient. Replacing a worn or outdated opener can improve reliability, safety, and overall operation of your garage door system.

Garage Door Seal

A garage door seal helps keep out water, dirt, pests, and cold air, protecting your garage and anything stored inside. Over time, worn or damaged seals allow drafts and moisture to enter, which can lead to higher energy costs and potential damage. Replacing the seal is a simple, affordable way to improve insulation, keep your garage cleaner, and maintain a tighter, more secure door.

Preventive Maintenance

Preventive maintenance keeps your garage door running safely, quietly, and reliably while helping you avoid costly breakdowns. Regularly checking springs, cables, rollers, and the opener allows small issues to be caught early before they turn into major repairs. A simple tune-up can extend the life of your door, improve performance, and give you peace of mind knowing everything is working as it should.

Why a New Garage Door

A new garage door improves your home’s curb appeal, security, and overall functionality. Older doors can become noisy, inefficient, and unreliable, while a new door offers smoother operation, better insulation, and updated safety features. It’s also one of the best upgrades for increasing home value, making it a smart investment that enhances both appearance and performance.

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Why Won’t My Garage Door Open?

Is It Safe For Me To Repair My Own Garage Door Spring?

Common Issues